mail club updates ✶ changes to billing, production timelines, and shipping dates (updated 7/21)
hi everyone, i hope your summers are going well (or your winters for my southern hemi’s). i’m ramping things up over here in lofighosts world for august’s letter. if you still have not received july’s letter and have signed up before june 15th, please reach out to me.
after gathering some feedback from the first month, i decided to change the sign-up and shipping timelines so that they’re more streamlined and hopefully, less confusing.
✶ changes to billing: (for those who signed up in may)
if you signed up in early may (the week of may 13th) i have pushed your subscription up a month so that you won’t get charged so far in advance for the next letter. your next charge should be on august 1st.
for those who were charged again in june, i have pushed your next billing to september.
✶ changes to billing: (for those who signed up on or after june 15th)
if you subscribed on or after june 15th, your first letter will be for august and you should not be charged again until september 1st.
✶ for anyone who signed up using paypal - paused subscriptions
please note that if you signed up using paypal, i may have paused your subscription so that you won’t get charged twice for august. i will resume your subscription manually for the next month ahead. you do not have to do anything here.
✶ changes to production and shipping timelines: (for everyone who has signed up so far)
i had initially shipped out letters almost a month in advance and thought this way, you could enjoy july goodies before it was july (in my head it made sense at the time?) but based on feedback from some members, it seems that everyone would rather enjoy using their stationery goodies when they get them, regardless of the dates. so with that in mind, i have decided to change the shipping and production dates up so you’re not signing up a month ahead for every letter.
when will august’s letter be shipped? august’s letters will be shipped out the end of july and first week of august.
gathering feedback has been very important for the process so thank you to all the members who reached out and have been supportive every step of the way. i couldn’t have asked for better members <3
my goal is to grow my mail club, slowly, steadily, and consistently, but i am also learning to navigate the admin side of all of this, so apologies for any mishaps. please be patient with me as i’m a one-woman show! and although i try my best to avoid issues, they are, unfortunately, just part of the learning process.
thank you for being here and for supporting this project. it means the world to me (and the ghosties).
please follow me on substack or instagram if you’d like to see more frequent updates.
and if you have any questions, please don’t hesitate to reach out to me.
all of this is kind of confusing so i’m sorry this isn’t the most exciting post lol but i hope it can clear up any questions when it comes to billing stuff.
take care friends <3
xoxo, lo